The GETT.PROJECTS modular principle is vividly explained using a customer project for a company that prefers to remain anonymous (hereinafter referred to as “PTRA”).
*One of the side-effects of being an OEM service provider is that our customers often enjoy special (project) protection and we only rarely obtain approval to use them for marketing purposes. The abbreviation PTRA is an imaginative term standing for “prefer to remain anonymous”.
Customer: PTRA*
Product type: Multimedia console
Sector: Machine and appliance construction | Food industry & catering
The PTRA* customer operates in the food industry; however, the product’s features make the console suitable for all design-oriented environments, like points of sale or the furniture industry.
A summary of the customer’s requirements:
PTRA* needed a contemporary, smart and visually appealing multimedia operating panel with six buttons, an NFC interface and a display; a modular structure was needed.
The multimedia panel is not only designed to process button input and display content, but also recognize certain installation configurations and emit switching signals. We also had to handle the complete menu as well as the control and processing logics.
Special challenges during the course of the project:
Because the Covid-19 pandemic developed during the course of the project, a really non-contact, innovative input technology was the preferred option for the visual buttons.
A summary of the project data:
Product idea: a multimedia operating panel with an appealing design
1st customer visit:
Getting to know the application that the company wanted and the general conditions
2nd customer visit:
discussing the concepts, presenting the advantages and disadvantages, suggested prices
3rd customer visit:
Presenting the final concept including a binding quotation, signing the list of technical specifications
Dividing up the project into task packages for the different subsections
Hardware development:
Firmware development:
Testing concept:
For this project, this module was not used by the customer.
Tests were completed continually as the item was being developed.
What was tested:
Paint adhesion on the glass, durability of the paint, quality of the print image, durability of the glued joints, fatigue test for the electronics, climatic tests
Tools used:
refrigerator, climatic shock testing cabinet, spectral photometer, cross-cut test according to DIN EN ISO 16276-2
Various production skills at GETT’s business site in Germany were used to manufacture the final product.
Automatic molding machine: Was not needed.
Laserautomat: Wurde nicht benötigt.
Cleanroom: Was not needed.
CNC milling shop:
Manufacturing the retaining frame from an aluminum section
Tools used: CNC milling machine
Printing shop:
Printing the glass front using the silk screen printing process
Tools used:
Assembly:
Gluing the frame glass, completing the electronics components (diffusing screens, light blockers), inserting the electronic components
Tools used:
QA:
Final checks on the functions and visual quality
Tools used: calibration tool, various types of measurement technology
Tests were completed continually as the item was being developed.
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